The client, a large International Bank, required assistance in reengineering its whole CA process. The handling of Corporate actions (CA) was only automated to a small extent as a high volume of CA transactions were still inputted manually into the system.

• Reach higher level of automation by decreasing manual input, creating a automated data feed upload into the diary system and designing an automated workflow to monitor deadlines and stages of CA events.

• Decrease paper based operations and volume sensitive processes.

• Improve internal communication to enable time efficient response.

• As-Is analysis of CA processes with focus on identifying current inefficiencies.

• Redesign of CA processes with definition of key and future functionality requirements including detailed gap analysis and business impact analysis.

• Identify short term options through available ‘quick wins’ (i.e. tactical process or system related changes).

• Define a long term strategic solution:
  • Identification of available solutions/providers on the market
  • High-level cost/benefit analysis
  • Recommendations according to pre-defined evaluation criteria
  • Vendor review and selection of a package

• Delineate high-level master plan in order to scope implementation tasks, responsibilities, timeframe and budget.

• Benefits in terms of systems / processes:
  • Building of capacity
  • Increased productivity
  • Improved response time / response tracking
  • Effective information and workflow management
  • Timeliness and quality of data

• Benefits for users:
  • Strengthened communication process
  • Reduced paper-handling
  • Enhanced transparency
  • Allowed time to focus on business CA issues